FAQ
Are your items authentic?
Yes. Every item is authenticated before it's listed, and we back that up with a 1-year Authenticity Guarantee — see our Refund Policy for full details.
What condition are the items in?
Every listing includes a condition grade — Pristine, Excellent, Great, Good, or Fair — shown right on the product page so you know exactly what to expect.
What's your return policy?
All sales are final due to the one-of-a-kind nature of our inventory. Please review photos and condition details closely before purchasing, and reach out with any questions beforehand.
How long does shipping take?
Orders are processed within 2-3 business days, then shipped via UPS, USPS, or FedEx domestically (DHL for international orders). You'll get tracking info as soon as it ships.
Do you ship internationally?
Yes, to select international destinations. Check the country/currency selector in our navigation to confirm we currently ship to you.
What is "New Drop"?
New Drop is where our newest arrivals debut first. Some pieces may be viewable before they're available to purchase — check back or follow us for drop announcements.
What's the Full Catalog, and how do I get access?
Our Full Catalog is available exclusively to approved wholesale customers. If you're interested in wholesale access, contact us to learn more.
Still have questions?
Reach out anytime at rilovedluxury@gmail.com — we're happy to help before you buy.